FAQs

Some of our favourite designers to re-love & re-home…

Anine Bing | Trelise Cooper | Briarwood | MARLE | American Vintage | GANNI | Lollies Laundry | taylor boutique | Camilla & Marc | Zambesi | Bassike | Karen Walker | Moochi | Kate Sylvester | NOM*d | Diesel | AJE | Kathryn Wilson | Yu Mei | Maggie Marilyn

Sell with Us at Lola & Grace Preloved Designer

What do we accept?
At Lola & Grace, we specialise in pre-loved clothing, shoes, jewellery, and bags. We’re happy to accept items that meet the following criteria:

  • Designer-labeled (NZ or international).

  • Clean and in great/excellent condition.

  • Appropriate for the current season.

How does it work?

  1. Bring your pre-loved designer pieces to Lola & Grace.

  2. Complete a simple form with your contact details. If you’d like a specific price for an item, let us know; otherwise, we’ll price it based on market trends.

  3. We will assess your items. If they are not accepted, we will contact you to arrange collection.

Important: Items not collected within two weeks of notification (unless otherwise agreed) will be donated to a local charity.

What happens if my items don’t sell?

  • If your items haven’t sold within two months, we may reduce the price to help move them on to their new home.

  • After three months, we’ll contact you to arrange collection. If you prefer, unsold items can be donated to a local charity.

  • Please ensure we have your current contact details to avoid any issues.

How and when will I be paid?

  • From the sale price, the amount is split 50/50 between you and Lola & Grace.

  • Choose from two payment options:

    • Keep your earnings as in-store or online credit.

    • Receive payment via direct deposit (please ensure we have your bank details).

  • Payments are made within seven working days of sale.

Any questions?
Feel free to reach out via message or visit us in-store. We’d be delighted to help!

- L&G X